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Privacy Policy

Data Protection and Privacy

For the purposes of the Data Protection Act 1998 it is confirmed that the proprietor of the website located at https://www.myguidetenerife.com (the "Website") is My Guide Network Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. United Kingdom ("My Guide Network").

My Guide is committed to protecting the privacy of users of the Website ("you," "your") and sets out its Privacy Policy below in compliance with the Data Protection Act 1998. In general, you can access and browse this Website without identifying who you are or revealing any personal data about yourself. My Guide will ensure that any personal data received from you will be processed in accordance with the eight principles of the Data Protection Act 1998.

Collection of Personal Data

The Website allows you to access and use a range of information relating to travel destinations, including information relating to businesses offering goods and services relating to travel or otherwise, and to access and use third party portals such as portals for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services.

My Guide may collect certain personal data from you via the Website if you choose to submit it to My Guide via forms completed by you on the Website. Personal data about you may also be collected by My Guide if you contact My Guide with queries or to request further information about the Website or any other matter.

The types of personal data which My Guide may collect from you in the ways referred to above when using the Website may include name, address, telephone number, e-mail address, demographic information and contact preferences.

My Guide does not store credit card details. Any transactions completed on third party websites are subject to their privacy policies and terms & conditions.

In relation to certain third party portals to which My Guide provides access on the Website for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services, certain additional personal data may be collected by the relevant third party which may include financial data, and debit or credit card details through a separate third party website. Such data is not collected or stored by My Guide, and My Guide will have no liability or responsibility with respect to any such personal data submitted by you in this way to such third parties. You should refer to the relevant third party's own privacy policy for further information (see Links below).

Purpose Specification

As noted above, My Guide may collect your personal data for the purpose of contacting you about queries you may have or information or materials which you may provide to My Guide via the Website. Specifically, My Guide may use your personal data to set up records for the provision of My Guide information to you. My Guide may also use your personal data to better understand who uses our Website and the pages they access so as to be able to improve the Website and the types of information and data provided to users in general via the Website from time to time.

In addition, from time to time, My Guide may also use your personal data to contact you for market research or user care survey purposes or to let you know about other websites and services My Guide may be able to provide to you, or to provide you with newsletters, details of special offers or similar. My Guide will always give you the opportunity to opt-out of such communications.

Only if you expressly grant My Guide the right to share your personal data with other organisations, institutions and authorities (including by sale or provision of access to a database containing your personal data) by expressly indicating this at the time you provide the information to My Guide, then My Guide may disclose your personal data to other organisations, institutions and authorities, subject to your other rights referred to in this Privacy Policy.

Otherwise, My Guide will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless specifically required by law.

Furthermore, My Guide will not collect information about you from other sources, such as public records or bodies, or private organisations.

If My Guide transfers management, ownership or hosting of the Website to a third party, you agree that My Guide may also transfer your personal data and any other information about you to such third party without your further or additional permission, provided that such third party agrees to the same terms of this Privacy Policy.

You hereby agree to and authorise My Guide to use the personal data you provide to My Guide for the above purposes. If My Guide would like to use your personal data for a purpose other than those above, My Guide will request your express permission first.

Security

Personal data provided by you to My Guide via the Website or otherwise will not be transmitted via secure transmission methods, unless otherwise indicated on the Website. It may be that where you access third party websites (including accessing third party portals for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services) you may be required by the relevant third party to provide further personal data which may include debit and credit card data. In the latter case, My Guide has no involvement with and will not be liable or responsible for such data collection and with respect to security, you should check with the relevant third party to whom you provide your personal data as to whether an encrypted and secure transmission method will be employed to protect such personal data).

You should note that even where personal data is transmitted via the Internet in encrypted form there can be no absolute guarantee that any information carried over the Internet is secure. Information and data transmitted via the Internet may be intercepted by third parties, lost, redirected, corrupted and changed.

Once My Guide has collected your personal data, My Guide will employ reasonable security measures in the storage of your personal data to guard against any unauthorised access to or disclosure of your personal data and wherever possible My Guide will use reasonable security software and secure login procedures.

Links

Parts of the Website may contain hyperlinks, banner or panel advertising or icons which upon clicking enable a direct link to third party websites, web pages or portals. This includes the portals accessible on the Website for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services. If you use these hyperlinks, banners or panel advertising or icons you will leave this Website immediately and you will be responsible for this action. When you access a third party website, web page or portal you acknowledge and agree that My Guide does not control the content of such third party websites, web pages or portals and My Guide is not be responsible or liable for the privacy practices of the relevant third party website, web page or portal.

The privacy policies of each website, web page or portal that you access via hyperlink from the Website will govern the privacy practice of the relevant website, web page or portal and you are encouraged to read such privacy policies immediately upon access thereto. This Privacy Policy does not cover the information practices of those third party websites hyperlinked to the Website. Third party websites may send their own cookies to users, collect personal data, or solicit personal data and you acknowledge that My Guide has no control over such activities.

Automatic Collection of Personal Data

Subject to the provision on cookies below, My Guide has not set up the Website to automatically collect or store personal data about you other than by logging your IP address. An IP address is a string of computer code which identifies your PC and tells the Internet that you are connected to it. This information is not retained after you have logged off. My Guide does not connect information automatically logged in this way with personal data about you or any specific individuals.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information you’ve provided to them or they’ve collected from your use of their services.

Subject Access Requests

Under the Data Protection Act 1998, My Guide must provide you with a readable copy of all personal data which My Guide holds about you, within 40 days of receiving your written request for such copies (a subject access request). The Data Protection Act 1998 allows My Guide to charge a fee of up to 10 GBP for this. Evidence to prove your identity (for example passport, driver's licence and/or current bills) will be required before any personal data held by My Guide will be disclosed to you. To make a subject access request contact My Guide on the contact details below.

Updating Personal Data

If the personal data which My Guide holds about you is inaccurate in any way, where appropriate, you may have the data completed, rectified, amended and/or deleted. You should contact My Guide to update any of your personal data or to request access to your personal data via:

My Guide Network Limited
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

My Guide reserves the right to refuse to provide you with a copy of any of your personal data, subject to the Data Protection Act 1998. If My Guide refuses your request, it will give you reasons for its refusal.

Amendment to this Privacy Policy

My Guide may amend this Privacy Policy from time to time and such amendments will apply by My Guide publishing the amended Privacy Policy on the Website. Regardless of any changes made to this Privacy Policy, My Guide will always use your personal data in accordance with the current Privacy Policy, unless you give your express consent for My Guide to do otherwise.

Governing Law

This Privacy Policy will be governed by English law and the parties hereby submit to the exclusive jurisdiction of the English courts.

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Featured Lists

Best Things To Do with Kids in Tenerife

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Best Things To Do with Kids in Tenerife

This list has been created by our Tenerife Local Expert.

By: Local Expert · 10 items

Siam Park

Best Things To Do with Kids in Tenerife
If you thought that Florida had the monopoly on world class theme parks... think again, this place is awesome!......

Submarine Safaris

Best Things To Do with Kids in Tenerife
Exploring Tenerife doesn't get much more original than diving to the bottom of the Atlantic Ocean on board a state-of-the-art sub!!......

Megabowl Tenerife

Best Things To Do with Kids in Tenerife
Why not try something different day or night in Tenerife? Megabowl offers 10-pin bowling, food, drinks, music and much more in stylish surroundings. Great fun for family,...

Jungle Park Las Aguilas

Best Things To Do with Kids in Tenerife
Looking for a world class menagerie and more, then head for the Las Aguilas Jungle Park in Tenerife located just a short free bus ride away from pick up points in the mai...

Loro Parque

Best Things To Do with Kids in Tenerife
Wildlife documentaries have their place but there's no substitute for the real thing: Loro Parque in Puerto de la Cruz will give you just that!.........

Aqualand

Best Things To Do with Kids in Tenerife
Twisting slides, plunging chutes and lots of other splishy-splashy fun... Aqualand does exactly what it says on the tin but as waterparks go it offers much more!.........

Rafting Bikes - The Bike Man

Best Things To Do with Kids in Tenerife
'It's all downhill from here' which is what you like to hear when you're riding a bike and that is exactly what Rafting Bikes in Tenerife is all about. 22 miles, spectacu...

The Museum of Science and the Cosmos

Best Things To Do with Kids in Tenerife
Suggest a family day out to the museum and the groans are (almost) audible but a visit to the Museum of Science and the Cosmos will put a smile on every bodies face.........

Medieval Night

Best Things To Do with Kids in Tenerife
Cheer your favourite knights as they joust on horseback trying to win the hand of the fair damsel. This is night of bravado and horsemanship is fantastic fun for all the ...

Kayak Adventure

Best Things To Do with Kids in Tenerife
Be at one with nature when you venture out on the ocean for a Kayak Adventure.......

Best Wedding Venues in Tenerife

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Best Wedding Venues in Tenerife

This list has been created by our Tenerife Local Expert.

By: Local Expert · 10 items

Finca Canada Verde

Best Wedding Venues in Tenerife
If you want to turn that special day into a magical experience then Finca Canada Verde is the Tenerife Wedding Venue for you..........

Weddings at the Royal Garden Villas

Best Wedding Venues in Tenerife
Weddings in Tenerife are all about matching dreams with reality. If your dream wedding venue involves luxurious surroundings and every fine detail taken care of - the Roy...

Jardin de la Paz

Best Wedding Venues in Tenerife
Rest your head in the tropical secret gardens of the Jardin de la Paz, a luxurious base camp for exploring the lush north of the island, with studios, apartments and vill...

Clansani Resorts Tenerife

Best Wedding Venues in Tenerife
Clansani Tenerife is perfectly situated slap, bang amidst the greenery of the Amarilla Golf course in the south of Tenerife. Peaceful and verdant, it's still just 15 minu...

Iberostar Grand Hotel El Mirador

Best Wedding Venues in Tenerife
This five-star hotel is directly accessible to the beach and is located on approximately 22,000 square metres of land. The architecture of the hotel is beautiful and off...

Abama Golf & Spa Resort

Best Wedding Venues in Tenerife
While other Tenerife properties can claim to be bigger or offer more amenities, none of them can claim to be more stunning than the Abama..........

Hotel Jardin Tecina

Best Wedding Venues in Tenerife
On Tenerife's neighbour, La Gomera's best hotel by far offers five tennis courts, two squash courts, five swimming pools and a fitness centre in a bid to get you off your...

Roca Nivaria Gran Hotel

Best Wedding Venues in Tenerife
This is a five-star hotel located in Playa Paraiso in southern Tenerife just is 10 minutes from the beach area..........

Hotel Jardines de Nivaria

Best Wedding Venues in Tenerife
If you have your heart set on a true five star resort experience in beautiful Tenerife, The Hotel Jardines de Nivaria is exactly the spot you want with beautiful views an...

Sheraton Mencey Hotel

Best Wedding Venues in Tenerife
If you are a fan of Western-style chain hotels, the island of Tenerife has several you can choose from including a pair of excellent Sheraton properties..........

Best Restaurants in Tenerife

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Best Restaurants in Tenerife

This list has been created by our Tenerife Local Expert.

By: Local Expert · 8 items

La Nonna Restaurant

Best Restaurants in Tenerife
Since opening in 2008, La Nonna has established itself as one of the best restaurants in Tenerife, specialising in a fusion of Mediterranean tastes, including Italian......

Bianco Restaurant

Best Restaurants in Tenerife
If there's one restaurant in Tenerife you'll hear people recommending again and again it's the ultra-chic Bianco's on Tenerife's swanky Golden Mile..........

Tapas Pata de Oro

Best Restaurants in Tenerife
Now everyone likes good old English grub, but when in Spain (well Tenerife), it would be rude not to try out some tapas... and where better than Tapas Pata de Oro in San ...

El Patio Restaurant

Best Restaurants in Tenerife
The multi-award winning El Patio has long been known as one of Tenerife's best restaurants. All the elegance of Andalusia is brought to you in a palm-shaded patio complet...

Restaurante Jardin

Best Restaurants in Tenerife
There are classy restaurants that are only keen to impress, and those that focus on nothing but making the diners' experience the best it could possibly be... like the fa...

Garibaldi Restaurant

Best Restaurants in Tenerife
For many, when looking for a special place for a special meal in Playa de las Americas only one restaurant springs to mind - Garibaldi. Think romance, shiny cutlery and i...

La Cupula

Best Restaurants in Tenerife
Many good restaurants claim to serve a 'gastronomic feast that will delight the palate in sumptuous surroundings'. Some live up to their boast, others do not................

Empire Restaurant & Steakhouse

Best Restaurants in Tenerife
Hard to believe on an island in the Atlantic but the Empire Restaurant in Las Americas has brought the best of British cuisine kicking and screaming into the 21st Century...

Best Indian Restaurants in Tenerife

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Best Indian Restaurants in Tenerife
Best Indian Restaurants in Tenerife

This list has been created by our Tenerife Local Expert.

By: Local Expert · 3 items

Balti Balti

Best Indian Restaurants in Tenerife
Balti Balti represents the new generation of Indian restaurants and when locals flock to a restaurant time and again, you know you are onto a winner!.........

Bombay Babu

Best Indian Restaurants in Tenerife
Cooking an Indian curry: 'start with a thin tomato base, add coriander...' Looks simple but at Bombay Babu you will taste the difference between the average and the super...

Rasoi Restaurant

Best Indian Restaurants in Tenerife
Take a leisurely stroll through the impressive ancient gates at the entrance of the restaurant which will bring to you the breathtaking charm of India , brought to life i...

Best Cabaret Bars in Tenerife

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Best Cabaret Bars in Tenerife
Best Cabaret Bars in Tenerife

This list has been created by our Tenerife Local Expert.

By: Local Expert · 5 items

Dreamers Cabaret Bar

Best Cabaret Bars in Tenerife
The legendary Dreamers Cabaret Bar is one of the longest established British Bars in Los Cristianos and for good reason.............

Brahms and Liszt

Best Cabaret Bars in Tenerife
Sorry but the Brahms and Liszt has nothing to do with classical music... it's just a rollickingly good cabaret bar!.........

Moon Light Fun Pub

Best Cabaret Bars in Tenerife
If your holiday wish list consists of sunny days with ocean views, glasses of sangria or cocktails, sunsets followed by starry moonlit nights, fun packed evenings with li...

The Courtyard Cabaret & Sports Bar

Best Cabaret Bars in Tenerife
We know that some of you like to keep abreast of the sporting world when on holiday in Tenerife, especially during a major football tournament, rugby match, golf open or ...

St Eugenes Bar

Best Cabaret Bars in Tenerife
Is it the Compere that makes the bar or the bar that makes the Compere? St Eugenes is packed full of entertainment the minute you walk through the doors..........

Best Hotels in Costa Adeje

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Best Hotels in Costa Adeje
Best Hotels in Costa Adeje

This list has been created by our Tenerife Local Expert.

By: Local Expert · 5 items

Baobab Suites

Best Hotels in Costa Adeje
The newest, most exciting hotel launch in the Canaries, Baobab Suites opened its doors in October 2013, injecting the prestigious Costa Adeje with a modern, minimalist al...

Sheraton La Caleta Resort & Spa

Best Hotels in Costa Adeje
If you're looking for the perfect combination of an exotic Canary Islands hotel experience and a Western name you can trust, you can't do much better than the luxurious S...

Iberostar Grand Hotel El Mirador

Best Hotels in Costa Adeje
This five-star hotel is directly accessible to the beach and is located on approximately 22,000 square metres of land. The architecture of the hotel is beautiful and off...

Hotel Jardines de Nivaria

Best Hotels in Costa Adeje
If you have your heart set on a true five star resort experience in beautiful Tenerife, The Hotel Jardines de Nivaria is exactly the spot you want with beautiful views an...

Royal Garden Villas & Spa

Best Hotels in Costa Adeje
If you’re looking to see beautiful Tenerife, and you need a bit more privacy than what most traditional four star hotels offer, the Royal Garden Villas & Spa might ...

Best Seafront Hotels in Tenerife

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Best Seafront Hotels in Tenerife

This list has been created by our Tenerife Local Expert.

By: Local Expert · 11 items

Dream Hotel Gran Tacande

Best Seafront Hotels in Tenerife
The beautiful and exotic Dream Hotel Gran Tacande is a five star resort located in the heart of beautiful Tenerife. With a beach nearby and dozens of amenities are waitin...

Iberostar Grand Hotel El Mirador

Best Seafront Hotels in Tenerife
This five-star hotel is directly accessible to the beach and is located on approximately 22,000 square metres of land. The architecture of the hotel is beautiful and off...

Roca Nivaria Gran Hotel

Best Seafront Hotels in Tenerife
This is a five-star hotel located in Playa Paraiso in southern Tenerife just is 10 minutes from the beach area..........

Europe Villa Cortes

Best Seafront Hotels in Tenerife
This gorgeous five-star hotel located in Playa de las Americas in southern Tenerife offers luxurious style in its architecture and interior décor based on the style of a...

Sheraton La Caleta Resort & Spa

Best Seafront Hotels in Tenerife
If you're looking for the perfect combination of an exotic Canary Islands hotel experience and a Western name you can trust, you can't do much better than the luxurious S...

Iberostar Grand Hotel Anthelia

Best Seafront Hotels in Tenerife
This luxurious hotel is rated a five-star facility and it is easy to see why. This member of the Iberostar family of hotels has included fascinating new amenities..........

Abama Golf & Spa Resort

Best Seafront Hotels in Tenerife
While other Tenerife properties can claim to be bigger or offer more amenities, none of them can claim to be more stunning than the Abama..........

Iberostar Bouganville Playa

Best Seafront Hotels in Tenerife
This terrific four-star Iberostar hotel is conveniently situated on the promenade and looks right out over the Costa de Adeje. Numerous shops, restaurants, and bars are ...

H 10 Costa Adeje Palace

Best Seafront Hotels in Tenerife
This hotel in Costa Adeje is situated on the seafront with direct access to La Enramada beach and boardwalk..........

Hotel Jardines de Nivaria

Best Seafront Hotels in Tenerife
If you have your heart set on a true five star resort experience in beautiful Tenerife, The Hotel Jardines de Nivaria is exactly the spot you want with beautiful views an...

Hotel Riu Palace Tenerife

Best Seafront Hotels in Tenerife
Centrally situated, the Riu Palace Tenerife is within a short walk of area business and leisure attractions. A number of area golf courses are within driving distance of ...

Best Boat Trips in Tenerife

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Best Boat Trips in Tenerife
Best Boat Trips in Tenerife

This list has been created by our Tenerife Local Expert.

By: Local Expert · 4 items

Tenerife Boat Charter

Best Boat Trips in Tenerife
Fancy a day at sea on a luxury boat in Tenerife, glass of bubbly in hand, the endless expanse of deep blue overhead and the calm of ocean solitude. Getting married, havin...

Utopia Boat Party

Best Boat Trips in Tenerife
An absolute DO NOT MISS if you're looking for a crazy, booze-fuelled party at sea. Three hours of mayhem and madness on the the waves, with pumping sets by some of the UK...

Royal Delfin

Best Boat Trips in Tenerife
The aptly named 'Royal Delfin' excursion boat in Tenerife was custom built to provide passengers with the best experience for viewing the 21 different species of whales a...

Insomnia at Sea - VIP Boat Party

Best Boat Trips in Tenerife
Ahoy there fellow party people, there be some carousing and cavorting to be done on a VIP Boat Trip... Aaah!......

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